Services
Our WhatsApp Business API Services
Broadcast Messaging
WhatsApp Business API allows businesses to send voluminous messages to multiple customers at once using approved templates.
Two-Way Conversations
Enabling two-way conversations is possible for businesses through direct interactions on the WhatsApp Business API platform.
Chatbot Integration
Chatbot integration with the WhatsApp API enables employees to automate customer interactions and deliver instant responses.
Analytical Dashboards
Businesses can utilize analytical dashboards on the WhatsApp platform to gain real-time insights and make informed decisions.
ERP/CRM Integration
The WhatsApp Business API integration with CRM/ERP systems enables seamless data synchronization and automation.
Multi-Agent Access
Multiple organizational teams can log in to a single WhatsApp account simultaneously to handle numerous customers.
Role-Based Access
Authorized organizational employees are encouraged to use the WhatsApp business account responsibly to perform their duties.
Automated Campaigns
Organizational teams can create and schedule bulk targeted campaigns to reach thousands of customers simultaneously.
End-to-End Support
We offer end-to-end support, from API setup to platform maintenance and 24/7 technical assistance, for our business clients.
Industries We Serve
Travel
With the WhatsApp Business API solution, the travel industry can easily and instantly provide booking confirmations, personalized messages, itinerary updates, flight alerts, and customer support.
Education
The WhatsApp Business API solution enables educational sectors to send exam alerts, class schedules, and fee reminders to students, helping them stay updated with important information.
Hospitality
With the help of the WhatsApp Business API solution, hotels and resorts can efficiently transmit reservation confirmations, special offers, guest support, personalized messages, and feedback requests.
Healthcare
Healthcare providers can enable clear communication with patients by sending appointment reminders, test results, prescription updates, personalized recommendations, and wellness tips on a WhatsApp Business account.
Real Estate
Real estate businesses can facilitate secure, timely communication with customers by leveraging the WhatsApp Business API solution & its features to enhance customer engagement and generate leads.
FMCG & Retail
Using the WhatsApp Business API solution, FMCG and retail brands can enable enhanced and instant communication with customers to deliver product promotions and customer service.
Steps to Establishing and Managing Your Official Digital Communication Channel
This is the first step to gaining access to the WhatsApp Business API solution for your business. Businesses must verify their identity by submitting official documents, including a registration certificate, tax ID number, and proof of address, for verification purposes.
Providing their identity allows businesses to gain full access to their business account and higher-tier features.
Businesses can get the official business badge, higher messaging limits, and trust for their account once they have successfully verified.
In this step, businesses should install the WhatsApp Business API, set up a business profile, connect their business phone number, and configure basic automation features, such as greetings, quick replies, and more, to gain a dedicated WhatsApp profile for their business.
Gaining a WhatsApp profile for businesses helps them establish a professional presence, enhance trust, and improve engagement.
Businesses can streamline workflows, enable instant communication, and provide 24/7 support using WhatsApp’s advanced features.
- To send bulk messages simultaneously via WhatsApp, businesses should integrate their certified systems with business WhatsApp and upload their contact list.
- Businesses can boost customer engagement and reach a large audience simultaneously through timely updates and essential information on WhatsApp.
- Enhanced contact management helps businesses ensure compliance with WhatsApp policies.
- Businesses can support personalized and targeted messaging campaigns if they organize customer contact efficiently.
- Businesses can also automate campaign workflow by integrating a WhatsApp business account with other business systems.
- Enable better engagement and ROI by optimizing businesses’ marketing, sales, and service outreach.
WhatsApp Business API